Specialist – Inbound Chat – Customer Operations (Pune)
We are searching for a motivated Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be responsible for providing exceptional customer service through our inbound chat platform. You will handle customer inquiries promptly, route complex issues to the appropriate team members, and participate in the improvement of our customer service processes.
The ideal candidate will possess excellent communication and interpersonal skills, a commitment to customer satisfaction, and a solution-oriented mindset. Strong analytical skills and the ability to manage multiple inquiries simultaneously are also necessary.
If you are eager about joining a challenging environment and making a positive impact on our customers, we encourage you to apply.
Seeking Inbound Chat Analyst in Pune! Become a part of Eclerx
Are you enthusiastic about providing exceptional customer support? Do you have strong communication proficiency? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a global company that provides customer care solutions. Our colleagues is committed to delivering outstanding service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Responding to customer questions in a timely and courteous manner
* Resolving with customer problems
* Recording customer history
A great opportunity to become part of a growing team and make a real impact. We offer a attractive salary and benefits package.
If you are interested in this role, please submit your resume and cover letter to [email protected] .
Customer Support Specialist Eclerx
At Eclerx, we're seeking a driven and talented Person to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Interaction for our valued customers, providing real-time assistance through our online chat platform. You will Handle a wide range of customer inquiries, from Technicalsupport to billing questions and Service information.
Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Responsibilities include:
- Promptly respond to customer inquiries via chat.
- Offer clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Collaborate with other departments to resolve complex cases.
Eclerx Pune Seeks Talented Inbound Chat Analysts
Eclerx Pune is actively hiring talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a strong work ethic and a desire to make a difference. We offer a competitive compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a passionate individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy solving problems? If so, then Eclerx has an outstanding opportunity for you! We are actively seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the first point of contact for our valued customers via live chat. You will respond to inquiries in a timely and helpful manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customer inquiries.
- Guiding users through online processes
- Maintaining a positive and helpful attitude
This is an opportunity to grow your skills in a dynamic environment. We offer a attractive benefits package and the chance to make a real impact. If you are ready to take on this rewarding role, we encourage you to apply!
Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune
Are you a eager here individual with exceptional communication skills? Do you thrive in a fast-paced environment? If so, then investigate this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the first point of engagement for customers seeking assistance via our online chat platform. You'll provide prompt and informative solutions to their inquiries, ensuring a positive customer experience.
- Yourselves role will require interacting with customers in a professional and welcoming manner.
- Candidates will also be responsible for addressing a spectrum of customer questions
- Eclerx offers a stimulating work environment with opportunities for development.